shiping policy

At Botchi, we aim to deliver your order as quickly and securely as possible.

Shipping Time: Orders are typically processed within 1–3 business days. Delivery times may vary based on your location.
Shipping Areas: We currently ship across Egypt. For international inquiries, please contact us directly.
Shipping Fees: Calculated at checkout based on your location.

We do not offer refunds.
Items can only be exchanged within 3 days of receiving your order.
To qualify for an exchange, items must be:
- Unused and in original condition
- With all original tags and packaging
Exchange shipping costs are the responsibility of the customer unless the item arrived damaged or incorrect.